A perspective piece from The Listening Market There is a moment in the history of every technology when it stops being remarkable. The television, once a glowing box that families gathered around in awe,

A perspective piece from The Listening Market The setting is unremarkable: a takeaway coffee, a train platform, four idle minutes. What is remarkable is the screen. Where a phone would once bloom into colour,

A perspective piece from The Listening Market On a winter evening in a suburban home in Melbourne’s west, the lights warm gradually as the sky darkens, the heating has already brought the living room

A perspective piece from The Listening Market There is a particular expression people wear when they describe switching from a smartphone to a basic phone, and it is not deprivation. It is relief. A

A perspective piece from The Listening Market There is a particular kind of technological change that does not announce itself with a press conference or a dramatic product launch. It arrives through the back

A perspective piece from The Listening Market Something has shifted in the way people talk about artificial intelligence. A year ago, the conversation was dominated by chatbots, autocomplete tools, and the novelty of asking

A perspective piece from The Listening Market There was a time when opening an email inbox first thing in the morning felt like pulling the pin on a grenade. Hundreds of unread messages, dozens

A perspective piece from The Listening Market There was a time when looking something up online felt like a small adventure. You would type a few words into a search box, scroll past a

A perspective piece from The Listening Market There was a time when scheduling a dentist appointment meant calling three times, forgetting to follow up, and remembering the missed call only at 10pm on a