Welcome to The Listening Market. We respect your privacy and are committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we collect, why we collect it, how it may be used and the choices available to you.
1. Information We Collect
The Listening Market only collects your email address when you voluntarily subscribe to receive our newsletter, news updates, new article notifications or other website updates.
You can browse and read our website without providing any personal information.
We do not currently collect:
- Names
- Phone numbers
- Residential addresses
- Payment or banking information
- User account details
- Sensitive personal information
Please do not provide personal or sensitive information through the newsletter subscription field.
2. How We Collect Your Email Address
We collect your email address directly from you when you enter it into our newsletter subscription form and submit your subscription request.
Subscribing to our newsletter is voluntary. You are not required to subscribe to access or read our blog content.
3. How We Use Your Email Address
We may use your email address to:
- Send newsletters and blog updates
- Notify you about recently published articles
- Share news, announcements and relevant website content
- Manage your newsletter subscription
- Respond to subscription-related requests
- Maintain the security and proper operation of our mailing list
We will not use your email address for an unrelated purpose without obtaining any consent required by applicable law.
4. Newsletter Consent
By entering your email address and submitting the newsletter subscription form, you consent to receiving electronic communications from The Listening Market.
You may withdraw your consent and unsubscribe at any time.
5. Unsubscribing
Every newsletter or promotional email we send will include an unsubscribe option where required.
You may stop receiving our emails by:
- Clicking the unsubscribe link included in an email
- Contacting us directly and requesting removal from the mailing list
After receiving an unsubscribe request, we will take reasonable steps to remove your email address from our active mailing list. We may retain limited records where reasonably necessary to confirm and respect your unsubscribe request or comply with legal obligations.
6. Sharing Your Information
We do not sell, rent or trade subscribers’ email addresses.
Your email address may be processed by trusted service providers that help us operate the website and deliver newsletters, such as:
- Website hosting providers
- Email newsletter platforms
- Website security providers
- Information technology support providers
These providers may only access information as reasonably necessary to perform services on our behalf and are subject to their own privacy and security obligations.
We may also disclose information where required by Australian law, a court order or a lawful request from a government authority.
7. Newsletter Service Providers
We may use a third-party email marketing platform to store subscriber email addresses and distribute newsletters.
The provider may process information in Australia or another country. Where appropriate, we will take reasonable steps to use reputable providers with suitable privacy and security practices.
The privacy practices of third-party providers may also be governed by their own privacy policies.
8. Automatically Collected Technical Information
Our website hosting provider, security services or other technical providers may automatically process limited technical information when you visit the website.
This may include:
- Internet Protocol address
- Browser and device type
- Operating system
- Pages visited
- Date and time of access
- Referring website
- Website performance and security information
This information may be used to operate the website, prevent misuse, improve performance and maintain security. We do not intentionally use this technical information to personally identify ordinary visitors.
9. Cookies
Our website platform, hosting provider, newsletter service or embedded third-party services may use cookies or similar technologies to provide essential functionality, remember preferences, measure performance or maintain security.
You can manage or disable cookies through your browser settings. Disabling cookies may affect the operation of certain website features.
10. Data Security
We take reasonable steps to protect subscriber email addresses from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no website, email service, internet transmission or electronic storage system can be guaranteed to be completely secure.
11. Data Retention
We retain your email address for as long as you remain subscribed to our newsletter or as reasonably necessary to provide newsletter services.
When you unsubscribe, we will remove your email address from our active mailing list within a reasonable period, subject to any legal, security or record-keeping requirements.
12. Accessing or Correcting Your Information
You may contact us to:
- Ask whether we hold your email address
- Request correction of an incorrect email address
- Request removal from our mailing list
- Raise a privacy concern
- Ask questions about this Privacy Policy
We may need to verify your request before providing access, correcting information or deleting an email address.
13. Children’s Privacy
The Listening Market is a general-interest blog and does not knowingly collect personal information from children.
A parent or guardian who believes that a child has subscribed using an email address may contact us to request its removal.
14. External Links
Our articles may contain links to external websites.
The Listening Market does not control the privacy, security or content practices of external websites. We encourage visitors to read the privacy policies of third-party websites before providing personal information.
15. Australian Privacy Laws
The Listening Market is based in Australia and aims to handle personal information responsibly and in accordance with applicable Australian privacy and electronic messaging requirements.
The application of the Privacy Act 1988 and the Australian Privacy Principles may depend on factors including the nature and size of the organisation and its activities.
16. Changes to This Privacy Policy
We may update this Privacy Policy when our website, newsletter services, technology or legal obligations change.
Any updated version will be published on this page with a revised effective date. We encourage you to review this policy periodically.